I incorrectly addressed a package so I contacted the Jensen Beach post office to see if they could assist me. Ruth and Linda were so helpful and kind. They eased my mind and made great efforts to get my package to the correct address in time for a funeral this Saturday. The package arrived in time, and I am so appreciative and amazed with the great customer service and care I received from Ruth and Linda. They even called me with an update yesterday! I cannot thank them enough :)
I am a 55 year old United States citizen born in West Palm Beach Florida. I have NEVER been treated rudely before in ANY post office. .....................UNTIL NOW !! U.S. citizens TAXES pay their salaries. They should keep that in mind before they reply with RUDE COMMENTS . I asked for Priority mail tape to secure a $13.60 Priority mail package with a $900.00 piece of equipment in it. HER sharp response was : "ill get that " I told her no that's OK I will get it .......I did not want to be a bother AND I wanted to make sure I secured my VERY VERY valuable package. To be nice I said " do you think that is OK ( showing her how I secured box. Her response ...." Don't ask me , If you don't trust me with tape you don't need my opinion . THIS kind of rudeness to those thay pay your salary AND are a customer SHOULD NOT BE TOLERATED ! I was HIGHLY OFFENDED to say the least. Again I have NEVER had a Postal worker be RUDE BEFORE .
If you need anything Delivered either next day or overnight, Don't let them tell you the cheaper priority services are the same thing. Their not. Sure it'll track as estimated delivery in 2 or 3 days, but that's just to the destination distribution center of the state your shipping to. This is one of the more poorly operated offices I have encountered. Spend the extra money for gaurenteed delivery on the day you need it there. Otherwise Delivery on the estimated date is not Gaurenteed at all, Then to add insult to injury when you call service they tell you that " You shout have mailed it Gaurenteed overnight or next day. When their the ones telling you the cheaper $13 dollar priority is the same as Gaurenteed. PPPFFFTTT.
Because of new mail lady all of my mail was returned and it cost me big time. Got 2 stories from the sane person and they couldn't even admit their mistake.
Have been there many times and although not a resident I have always been treated extremely well. They have always been very professional and helpful.
United States Postal Service is a US Post Office based in Jensen Beach, Florida. United States Postal Service is located at 2301 NE Savannah Rd, Jensen Beach, FL 34957, USA.
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